Learning Outcomes

Upon successful completion of this course, you should be able to:

• Identify important interpersonal skills for better interpersonal relations
• Summarize your interpersonal skills effectively on your résumé and cover letter
• Recognize ways of overcoming the fear of public speaking
• Outline the cardinal rules for delivering effective PowerPoint presentations
• Assess the relationship between personal attributes and interpersonal skills
• Outline the attributes required for good interpersonal relations
• Indicate the appropriate technology for effective communication
• Evaluate the elements of vocal production for effective communication
• Explain the aspects of effective speaking
• Translate the messages of hand and body gestures