Essential Soft Skills: Listening

In this free online course, learn how to build, strengthen and master excellent listening skills in your workplace.

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Learning Outcomes

In this free course, you will learn how to:

Explain how you can listen with great attention
Summarize how you can increase your focus and attention on a speaker
Discuss how to retain information from customers, colleagues, clients and supervisors
Outline the process of understanding spoken information in the workplace
Summarize how to become a better communicator
Explain the importance of good workplace relationships with everyone
Describe how you can improve your body language when listening to others
Outline the benefits of being a good listener in the workplace
Describe how to learn active listening techniques

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